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Privacy Policy | Blue Ridge Public Radio

BPR Privacy Policy and Terms and Conditions

Western North Carolina Public Radio, Inc. d/b/a Blue Ridge Public Radio (BPR) values donor, subscriber, and sponsor privacy. We hold as confidential our donor, subscriber, and sponsor information and do not sell, rent, or trade this information with any third party. This policy strictly includes that we do not sell, rent, give, or exchange a member, subscriber, donor, or sponsor name or demographic information to, with, or from any candidate for public office, committees, or organizations supporting a candidate, political party, or organization that solicit funds for use in political campaigns for any purpose.

Demographic Information
Any demographic information provided by you may be shared only in an aggregate format to help us understand our audiences and improve our services, or to generally describe the nature of our online and broadcast audiences.

Financial Information
All financial transactions take place only on secure servers, and electronic communication of financial information provided by you to conduct transactions in support of BPR is sent only in a secured or encrypted format. Credit card and banking information voluntarily provided by you is protected within encrypted systems behind advanced firewalls separate from the computers that service BPR public web sites. This information is not available to unrelated or unauthorized parties and is considered completely confidential.

SMS Privacy Policy
By providing your mobile phone number to BPR, you consent to receive periodic SMS (text) messages from us. You may opt out at any time. BPR maintains its commitment to protecting your privacy and ensuring transparency in how we collect, use, and share your information. By opting in to receive SMS messages from BPR, you agree to the terms outlined in this policy.

Collection and Use of Mobile Information
When you opt in to receive SMS messages from BPR, we may collect your mobile phone number and any information you provide in response to our messages. This information is used solely for communication purposes, including service updates, alerts, and relevant notifications.

Consent & Opt-Out Instructions
By providing your mobile number and opting in, you consent to receive SMS messages from BPR. If you wish to stop receiving messages at any time, you can opt out by texting STOP to the number from which you received the message. Upon opting out, you will no longer receive SMS messages unless you re-subscribe. For additional assistance, you may text HELP or contact our support team at 828-210-4810 or membership@bpr.org.

Data Sharing and Protection
BPR does not share, sell, or rent your mobile information with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
 

SMS Terms and Conditions
Effective Date: 05/22/2025

Overview
By opting into the SMS messaging service provided by BPR ("we," "us," or "our"), you agree to receive text messages related to our services, promotions, and important updates. These Terms and Conditions govern your participation in our SMS program.

Message Content
Subscribers may receive text messages that include:

  • News & informational updates
  • Promotional offers and discounts
  • Transactional and account-related notifications
  • Customer service alerts
  • Thank you messages
  • Event Promotion and Surveys
  • Pledge drive or other appeals
  • Renewal reminders

Message Frequency
Message frequency may vary based on user engagement and preferences.

Message & Data Rates
Message and data rates may apply. Charges depend on your mobile service provider’s plan.

Customer Support
For assistance with our SMS service, you can:

Opt-Out Information
You can unsubscribe from our SMS service at any time by texting STOP to (828) 210-4810 (reply to the number that texted you). After opting out, you will no longer receive SMS messages from us unless you re-enroll.

Privacy & Data Usage
Your information will be handled per our Privacy Policy above. We do not share or sell your personal data.

Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our SMS service constitutes acceptance of the revised terms.

Liability Disclaimer
BPR is not responsible for any delays or failures in message delivery. Carriers are not liable for delayed or undelivered messages.

Links to Other Web Sites
BPR is not responsible for the content or the privacy policies of Web sites to which it may link.
 

Our donors and subscribers always have the opportunity to opt-out of receiving communications from us. You may also update your contact information previously provided to us. You cannot remove yourself from our database, but you can prevent unwanted communication. To update your information or to request limited communication from us, you can follow the instructions on any communication source (text STOP for text or manage your email preferences, for example).

You can learn more about and subscribe to BPR newsletters here: https://www.bpr.org/newsletters
 
For more information or assistance, please contact us by email at membership@bpr.org, by phone at (828) 210-4810, or by mail at 73 Broadway Street, Asheville, NC 28801.

Thank you for your engagement and support.