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SCC Offers Free Business Advice During COVID-19

Lilly Knoepp
Many businesses in downtown Sylva have switched to online-only or closed completely in recent weeks. Southwestern Community College has a Sylva campus.

Since the stay-at-home order, even more businesses have closed their doors. Here’s some advice from a local expert about how to keep the lights on while everybody is at home. 

Tiffany Henry is the director of Southwestern Community College’s Small Business Center. Like much of the SCC staff she’s working from home.

“Well working from home is a lot of fun but it also has a lot of challenges,” explains Henry over a Google Meet Up call. 

Henry says she has worked with around 50 businessessince the pandemic hit.  In part, this means helping them understand the federal programs that are available such as the Paycheck Protection Program and theSmall Business Administration loans

One of her first questions is if businesses will be able to pay back the loans later on: “Cause if they were tight on cash before and now we are going to add on additional debt, does that make sense?”

She says they’ve heard from all types of businesses ranging from farms and restaurants to retail and lodging. Henry says there is different advice for every business, but one thing she doesn’t recommend is crowdfunding.  

“I mean I don’t know how effective a campaign like that would be because every small business is struggling and there are lots of resources - financial resources - to support those small businesses,” says Henry. 

Instead she says think about diversifying - such as starting an online store or offering products that can be delivered. 

“You want to also show the community that you are in it for the right reasons and that you have been able to manage your business well, up to this point,” says Henry. 

Advice from the business center is free. It’s also offering online webinars on topics such as social media, loans and how to navigate the current federal stimulus package for employers.  

Lilly Knoepp is Senior Regional Reporter for Blue Ridge Public Radio. She has served as BPR’s first fulltime reporter covering Western North Carolina since 2018. She is from Franklin, NC. She returns to WNC after serving as the assistant editor of Women@Forbes and digital producer of the Forbes podcast network. She holds a master’s degree in international journalism from the City University of New York and earned a double major from UNC-Chapel Hill in religious studies and political science.