WCQS Radio Technology Assistant

WCQS Radio Technology Assistant

General Responsibilities and Functions:

The Technology Assistant’s primary responsibility is maintaining WNCPRI’s computer and network infrastructure and supporting the traditional business and broadcast users of that technology. 

Additional responsibilities include:

·         Basic system and account administration for email, windows networking, and other systems.

·         Working with broadcast engineering team to meet the computing and data needs of projects.

·         Close collaboration with broadcast and IT consulting engineers on various projects and resolution of technical issues.

·         Documentation of existing and new technologies including process maps, presentation materials (training materials), metrics, charts and related contracts and other documents.

·         Facilities maintenance including but not limited to changing consumables (light bulbs, air filters, etc.), minor repairs, and coordination with contractors for maintenance and repair of facilities.

Qualifications:

·         4 Year Bachelors Degree.

·         CompTIA A+ Certification

·         CompTIA NET+ Certification

·         4 years of technology related experience required

·         Clean driving record with a NC Drivers License.

·         Ability to physically lift and carry technology equipment (approximately 40 lbs.)

·         Willingness to be in an On-Call rotation.

Knowledge, Skills and Abilities:

·         Demonstrated field experience working with end-user technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation.

·         Wide range of computer hardware and software experience in a networked environment and a willingness to learn new and emerging technologies as they are introduced to the organization.

·         Demonstrated knowledge and field experience with basic applications including word processing, spreadsheets, and databases.

·         Demonstrated ability to train and work with staff on a variety of technology tools; including: productivity suites, broadcast applications, and web-based software.

·         Demonstrated field experience working with confidential and time-sensitive matters.

·         Demonstrated strong oral and written communication skills.

·         Demonstrated organization skills, with attention to detail.

To be considered for this position send your resume and cover letter in PDF format as attachments with a subject line of WCQS Technology Assistant Applicant to careers@wcqs.org.  

Applications must be submitted via email.  Deadline:  September 6, 2016

Equal Employment Opportunity: WCQS provides equal employment opportunity for all qualified current and prospective employees without distinction or discrimination based on of age, gender (including gender identity or expression), sexual orientation, color, race, national origin, religion, disability, military service or veteran status, or other characteristic(s) protected by state or federal law or local ordinance. This policy is reflected in all WCQS practices and policies.