This list will be updated. Please contact us at info@bpr.org with updates.
Buncombe County/City of Asheville
The latest updates are available on Buncombe County’s Facebook page.
Regular updates are available at the City of Asheville page on Facebook.
Community Care Stations: (Information from Buncombe County):
Community Care Stations offer wifi, showers, laundry, restrooms, potable and non-potable water, and counseling services. They are open daily from 7 a.m. to 7 p.m. Hot meals are offered at each Community Care Station at lunchtime and dinnertime. Please bring towels, shower shoes, and toiletries if possible; otherwise, items will be provided.
AC Reynolds High School * Free medical care available
1 Rocket Drive
Asheville, NC
At Home Store (Parking Lot)
980 Brevard Rd
Asheville, NC
Big Lots/Innsbrook Mall
85 Tunnel Road
Asheville, NC
Buncombe County Sports Park * Free medical care available
58 Apac Dr.
Asheville, NC
Bethel United Methodist
1050 Riceville Road
Asheville, NC
AC Reynolds Middle School
2 Rocket Dr.
Asheville, NC
Ingles
2319 US Hwy 70
Swannanoa, NC
Owen Pool
117 Stone Dr
Swannanoa, NC
Morgan Hill Baptist Church
594 Barnardsville Highway
Weaverville, NC
Also located at AC Reynolds High School, Novant Health will have a community care cruiser on-site available daily at this location. They will offer urgent care services, including connections to obstetric and pediatric care, as well as a mobile pharmacy. ADA-compliant showers are also accessible at this location in the Red Cross section. These medical resources will be available to all patients at no cost.
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Las Estaciones de Atención Comunitaria ofrecen espacios para que el público pueda ducharse, lavar su ropa, usar el baño, acceder a torres de telefonía celular y WiFi, obtener agua potable y no potable, y acceder a servicios de consejería. Están abiertas todos los días de 7 a.m. a 7 p.m. Se ofrecen comidas calientes en cada Estación de Atención Comunitaria durante el almuerzo y la cena. Por favor, traiga toallas, chanclas para la ducha y artículos de higiene personal si es posible; de lo contrario, se proporcionarán dichos artículos.
Las Estaciones de Atención Comunitaria están ubicadas en las siguientes direcciones:
AC Reynolds High School * Atención médica gratuita disponible
1 Rocket Drive
Asheville, NC
At Home Store (Estacionamiento)
980 Brevard Rd
Asheville, NC
Big Lots/Innsbrook Mall
85 Tunnel Road
Asheville, NC
Buncombe County Sports Park * Atención médica gratuita disponible
58 Apac Dr.
Asheville, NC
Bethel United Methodist
1050 Riceville Road
Asheville, NC
AC Reynolds Middle School
2 Rocket Dr.
Asheville, NC
Ingles
2319 US Hwy 70
Swannanoa, NC
Morgan Hill Baptist Church
594 Barnardsville Highway
Weaverville, NC
Owen Pool
117 Stone Dr
Swannanoa, NC
Además, en AC Reynolds High School, Novant Health tendrá una unidad móvil de atención comunitaria disponible diariamente en este lugar. Ofrecerán servicios de atención urgente, incluidas conexiones a atención obstétrica y pediátrica, así como una farmacia móvil. También habrá duchas accesibles y adaptadas para personas con discapacidades en la sección de la Cruz Roja. Estos recursos médicos estarán disponibles para todos los pacientes sin costo alguno.
Shelters
- Former Gold’s Gym (Novant Health) (recommended for families with children and pets are allowed at this location) 1815 Hendersonville Rd, Asheville
- WNC Agricultural Center (recommended for families with pets and has 5 ADA bathrooms and 6 ADA showers available) 765 Boylston Hwy, Fletcher
- A-B Tech Community College (available for families and pets)16 Fernihurst Drive, Asheville (A-B Tech's main campus)
Refugios
- Antiguo Gold’s Gym (Novant Health): 1815 Hendersonville Road, Asheville (apto para familias) Centro de Conferencias AB Tech: 16 Fernihurst Drive, Asheville
- Centro Agrícola de WNC: 1301 Fanning Bridge Road, Fletcher (apto para mascotas)
- A-B Tech Community College (apto para familias y mascotas)
16 Fernihurst Drive, Asheville (A-B Tech's main campus)
Food and water distribution/ Distribucion de comida y agua
Food, drinking water, and water for flushing (bring your own containers for flushing water) are being distributed throughout the City of Asheville and Buncombe County at the locations and times below:
Hay alimentos en forma de Comida Lista para Comer (MRE), agua embotellada y agua para tirar del inodoro en los siguientes sitios de distribución. La distribución será de 9 a.m. a 7 p.m. o hasta que se acaben los suministros. Trae tus recipientes para el agua de uso en inodoros
- Sky Lanes Bowling Alley, 1477 Patton Avenue, Asheville - 7a.m. - 7p.m.
- Black Mountain Ingles, 550 NC-9, Black Mountain, 28711 - 12p.m. - 4p.m.
- Fairview Elementary, 1355 Charlotte Highway, Fairview - 12p.m. - 4p.m.
- Swannanoa Ingles, 2299 US 70, Swannanoa - 7a.m. - 7p.m.
- Linwood Crump Shiloh Community Center, 121 Shiloh Road, Asheville - 9a.m. - 7p.m. (no bulk water/no hay agua para el retrete)
- Pack Square Park, 70 Court Plaza - 7a.m. - 7p.m.
- Buncombe County Sports Park, 58 Apac Dr., Candler - 7a.m. - 7p.m.
- AC Reynolds Middle School, 2 Rocket Dr., Asheville - 7a.m. - 7p.m.
- 980 Brevard Rd in the At Home store parking lot - 9 a.m. - 7p.m.
- 85 Tunnel Rd in the Innsbruck shopping center parking lot - 9 a.m. - 7p.m.
Town of Black Mountain
The Town of Black Mountain is providing, food, water, and public restrooms. The locations are open as follows:
Ingles, 550 NC-9, Black Mountain
Noon-4pm and 6pm-8pm daily, park & shop with a volunteer
Free water, food, supplies plus restrooms, handwashing stations
Black Mountain Pool, 401 Laurel Circle Dr.
Monday-Saturday 9am-6pm and Sunday 10am-6pm for potable water, supplies, a landline phone, and solar showers. Mobile showers available daily 9am-9pm
Black Mountain Presbyterian Church, 117 Montreat Road
Monday, Wednesday, Friday and Saturday 10am to 2pm, Tuesday and Thursday 3pm to 6pm, Closed Sunday; Supplies
The Railyard, 141 S. Richardson Boulevard
11am - 5pm daily; Supplies, meals
First Baptist Church, 130 Montreat Road (lower parking lot)
Mobile charging and internet connectivity station
Phil’s BBQ Pit, 701 NC Highway 9; Clothing
Rutherford County
Rutherford County government is posting information to their Facebook Page.
Transylvania County
County officials recommend visiting the local Facebook page for the latest updates.
The county is also maintaining a regularly updated resources page.
Transylvania Public Health is offering free tetanus vaccines to disaster survivors and emergency response workers with puncture wounds, cuts, lacerations, or other skin injuries that can be contaminated with flood waters. Call 828-884-3135.
*Housing for those impacted by floods is being coordinated through Housing Assistance Corporation, whether FEMA aid eligible or not. Those in need of housing can call 828-692-4744 ext 107 or go on www.housing-assistance.com to fill out an intake form. If you have temporary housing available, please contact HAC to match with those needing housing.
*Those in need of medical supplies are encouraged to reach out to their providers or pharmacies and to the ER in a medical emergency. Any prescription you need to refill can be filled by showing your prescription or labeled pill bottle.
*City of Brevard has reopened their offices and is resuming regular trash pick up. Please do not use dumpsters at businesses or commercial locations.
Henderson County
Henderson County is providing updates on its Facebook page. Select resources are also posted on its Instagram page.
Debris Burn Notice
We understand residents want to clear their properties of debris quickly. However, burning debris is not the safest method under the current conditions. We want to reduce the risk of accidental fires while our emergency responders continue to work.
Henderson County will provide free curbside storm debris pickup for all county residents on NCDOT, municipal and private roads. All storm debris that is pushed to the right of way of a property will be picked up for free.
We strongly encourage residents to use this free curbside service provided by the county to reduce the risk of accidental fires.
Haywood County
Haywood County is providing updates on its Facebook page.
The Haywood County Tourism Development Authority is also keeping a regularly updated list of services and locations for assistance.
Emergency Shelter: 235 Armory Drive, Clyde, NC 28721
Food and Supplies:
Woodland Baptist Church
545 Crabtree Road (Route 209), Waynesville
Hours:
M – F, 3 – 6 p.m.
New Covenant Church
767 Lee Road, Clyde
Hours: M – F, 12 – 3 p.m.
Haywood Christian Ministries
150 Branner Ave., Waynesville
Hours: M – F, 10 a.m. – 3 p.m.
Maggie Valley Pavilion
3987 Soco Road, Maggie Valley
Hours: Daily 9 a.m. – 6 p.m.
Canton First Baptist
208 Academy Street
Hours: Mon – Friday 10 a.m. – 3 p.m.
Donations needed: https://cantonfirstbaptist.org/relief
Town of Canton – Volunteers Needed!
International Sports Complex
305 Silkwood Drive, Canton (I-40 exit 33)
Hours: Daily
M – F, 9 a.m. – 4 p.m.
Saturday, Sunday 10 a.m. – 2 p.m.
Donations Accepted
Needs: Brooms, Mops, cleaning supplies
Donation Drop-Offs end at 3:30 p.m. M – F and at 1:30 pm. on S-S.
Jackson County
The county is maintaining a rolling list of local and federal resources on its website.
A FEMA Disaster Recovery Center is set-up in Jackson County. The DRC is open to anyone impacted by the storm no matter the county. Representatives are on hand to assist in helping individuals walk through the process of applying for FEMA Assistance.
Location: Jackson County Annex Building, 198 WBI Drive, Sylva
Hours: Saturday-Sunday, 8 a.m.-7 p.m.
You do not need to go in person to sign up for FEMA Disaster Recovery Assistance. You can also sign up by calling 1-800-621-3362 or visiting www.disasterassistance.gov.
Jackson County Emergency Line: You can still call 828-631-HELP.
Code Red Sign-up: Register for future Code Red emergency notifications here. These include evacuation notices.
Mitchell County
Mitchell County government is maintaining a Helene Response web page with information.
Emergency notifications: Mitchell County is using Hyper-Reach to send emergency messages from county officials to residents. The phone number issuing the alerts is (828) 688-2676. And residents can sign up through the service’s enrollment page.
YANCEY COUNTY
Yancey County Emergency Management is posting information to their Facebook Page
Emergency notifications: Yancey County is using Smart 911 to send emergency messages from county officials to residents. Residents can sign up through the service’s enrollment page.
Comfort Station Locations:
Please remember to bring your own supplies, such as towels, toiletries, and laundry detergent, to ensure you have what you need during your visit.
East Yancey Middle School
285 Georges Fork Rd, Burnsville, NC 28714
Fred's
677 W E U.S. Hwy 19E Bypass, Burnsville, NC 28714
Pensacola Free Will Baptist Church
10115 NC-197, Burnsville, NC 28714
Sacred Heart Catholic Church
20 Summit Street, Burnsville, NC 28714