Development Associate
Blue Ridge Public Radio
Job Announcement
Join the team as Blue Ridge Public Radio! The Development Associate supports donors with excellent interpersonal communication, accurate data entry and insightful analysis.
About Us: Blue Ridge Public Radio exists to provide Western North Carolinians with a deeper understanding of one another and the world, by being the essential, independent sources of news and cultural content.
The most-listened to radio station in the exciting Asheville, NC market, Blue Ridge Public Radio (BPR) is the NPR affiliate for the region, providing public media service through its digital platforms and two radio stations– BPR News and BPR Classic – across a 13-county region in the beautiful Blue Ridge Mountains.
Blue Ridge Public Radio is actively working to implement diversity, equity, and inclusion initiatives at all levels of its operations – internally and externally - and is committed to equitable policies and practices. We strongly encourage members of traditionally under-served and under-represented communities to apply to our open positions.
Summary: The Development Associate joins a strong team of professionals that applies a balanced approach to annual and philanthropic giving to advance the goals of the organization. The Development Associate’s role is recognized as foundational and essential for the team and the organization.
We’re looking for a candidate who:
- Discretely manages donor records and files with professionalism, integrity, and confidentiality.
- Accurately processes pledges and donations, including data entry, reconciliation with the business office, and a stop loss program.
- Warmly acknowledges donors by preparing major donor thank you letters and implementing premium fulfillment such as MemberCards and Day Sponsorships.
- Employs data hygiene practices and works with Development Operations Manager to track donor activity and relationships.
- Provides front-line reception duties for incoming donor calls and walk-ins, while attending to the front desk voicemails, email inbox, and general questions.
- Oversees the monthly Sustaining Member program by accurately entering new and updated donor information, communicating with donors, and providing reports to management.
- Assists the Development team in seasonal fundraising campaigns, including pledge drive preparation, donor tracking in real-time, raffles, thank-a-thons, etc.
- Provides timely thank you call lists and assists in other facets of donor stewardship as needed.
- Assists department with station events, community events, etc. as needed.
- Is comfortable with different content management systems.
- Is punctual, reliable, and willing to occasionally work weekend and evening hours.
- Is excited to support BPR’s mission of serving the public and our commitment to diversity, equity, and inclusion.
What we’ll provide you:
- Investment in your professional growth through coaching and mentoring.
- Training and professional development opportunities.
- A collaborative environment where managers welcome and support new ideas.
Desired qualifications:
- Experience using MS Office Software Suite (Word, Excel, PowerPoint, etc.).
- Experience with Client Relations Management (CRM software).
- Experience communicating effectively with colleagues, donors, and volunteers.
- Experience using digital communication tools such as social media and email.
- Experience managing volunteers.
- Must possess superlative customer service skills and strong interpersonal skills.
- Experience meeting deadlines and balancing projects.
- Proven attention to detail, with demonstrated data entry skills with minimal errors.
- Experience in collecting, synthesizing, and analyzing complex data, and ability to compile, analyze, and interpret Key Progress Indicator (KPI) data.
Work Environment and Physical Demands:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. Prolonged periods sitting at a desk and working on a computer. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required (up to 15 lbs.), filing documents or store materials throughout the workday. Proper lifting techniques required. For the most part ambient room temperatures, lighting and traditional equipment as found in a typical office environment.
Association of Fundraising Professionals (AFP) Code of Ethical Principles and Standards - All of BPR’s development team members adhere to AFP Code of Ethical Principles and Standards to promote responsible, professional and ethical behavior in fundraising. Association of Fundraising Professionals (AFP) Code of Ethical Principles and Standards - All of BPR’s development team members adhere to AFP Code of Ethical Principles and Standards to promote responsible, professional, and ethical behavior in fundraising.
Location:
The position is location-based in or near Asheville, NC. Currently, staff members have the option to work two days per week at home and are required to work three days in the office in Asheville.
Compensation and benefits:
Salary range is $45,000-$55,000 per year based on experience. In addition to salary and Worker’s Compensation Insurance, BPR offers a compensation package that includes the following benefits:
- Employer Paid Health Insurance (BPR pays 80%, 20% pre-tax employee contribution)
- Access to Optional Group Vision and Dental coverage at employee cost
- 403(b) Retirement Plan Match up to 5% after 90 days
- Smart/Mobile Phone Stipend
- Short-Term Disability
- Long-Term Disability
- Life and Accidental Death and Dismemberment Insurance
- Long-Term Care Insurance
- 12 days Paid Vacation in Year One, 17 days in Years 2-5 and 20 days for Years 6+
- 10 days of Sick Leave per year
- 10 Paid Holidays per year
- Parking
This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Equal Employment Opportunity:
Blue Ridge Public Radio is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at Blue Ridge Public Radio are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, gender identity, sexual orientation, family or parental status, national origin, age, disability, military or veteran status, genetic information or any other characteristic protected by state or federal law.